Shipping and delivery
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Shipping and delivery
We prepare every parcel by hand. Here you’ll find delivery times, costs and how to follow your delivery.
Times and costs
| Destination | Delivery time | Cost |
|---|---|---|
| Italy | 2–4 working days | €4.90 — free from €149 |
| European Union | 3–6 working days | €9.90 — free from €149 |
| United Kingdom and Switzerland | 4–8 working days | €14.90 — duties excluded |
Times start from dispatch, not from the order. Orders confirmed by 13:00 on working days ship the same day.
How to follow your parcel
As soon as the parcel leaves the warehouse you receive an email with the tracking number. You can follow it at any time from the Track your order page.
If you're not at home
The courier leaves a notice and tries again the next working day. After two attempts the parcel is held at the nearest collection point for five days.
Packaging
Paper, cardboard and plant-based inks. No single-use plastic, and no prices printed on the documents inside the parcel: you can ship an order straight to whoever you like.